Terms

IMPORTANT INFORMATION:

REFUNDS and EXCHANGES –

ALL SALES FINAL. No refund can be offered once an order is placed and no exchanges in size can be made. So please choose the right size when ordering. Also if you buy a voucher. if you receive my voucher there is no refund possible.

SHIPPING –

Shipping Germany is with DHL and tracking. International shipping costs vary and are displayed during the ordering process. If you require shipping to a country which is not listed then please contact me.

SIZING –

All shoe sizes are in mens, unless otherwise stated as a women’s pair. Contact me if you are unsure of what size you would need.

CURRENT DELIVERY TIMES –

Mostly 6 weeks

Sometimes it takes some more weeks to finish your order because i am often booked for events or workshops. So please ask the exact delivery time before you place your order and payment. Only contact me regarding your order if you haven’t received your product/s in this allotted times.

This process includes:

– Sourcing the base pair of shoes in your size and the time taken for them to be delivered to me.

– Professionally preparing the shoes before customising.

– Adding the chosen design and detail.

– Applying a scuff and scratch resistant finisher.

– Packaging and dispatching (once the shoes are shipped they are delivered 1-2 days in germany, and within 3-5 days for international orders).

PAYMENT –

I accept payment via Paypal.

CUSTOMS –

You will get an unique and handpainted sneaker.

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